While talking about medical tourism with one of my friends achieving a degree in computing sciences at Centrale Paris, the latter told me to check out Voluntis a specialist in medical follow up. I found this advice extremely interesting as I was still wondering how medical tourism could work without a good follow up service. 

Voluntis is a specialist of PRM, patient Relationship Management. Besides the fact that it is a French technology (Yes!!) sponsorised by the ANVAR, the PRM is a multi channel medical device that brings coaching, medical advice and regular check ups through various instruments most notably SMS, mobile applications, call centers… This company created in 2001 has developed Medpassport, the core software that permits to diffuse this medical education and coaching service.

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Using a PRM: feeling healthier?

Quoting Pierre Leurent, the CEO of Voluntis: “This innovative paradigm offers the unprecedented opportunity to bring value to the key health care stakeholders at the same time: pharmaceutical companies, payors, physicians, pharmacists and patients”. Indeed, when looking at their customers we find companies such as AstraZeneca, Sanofi-Aventis, Roche, Bayer or Respironics. 

A PRM mainly serves to assess dynamic health issues such as chronic pain and be able to follow timely any negative evolution. The PRM helps to increase the reactivity of a follow up team, however I wonder how a PRM could be used to track preventive care issues.. Could we design such a tool as an interactive device to check out a medical tourist?

We will try to further investigate this technology in the following weeks by directly meeting with Voluntis and understand how it could fit with the development of medical tourism activities…